Privacy Policy

March 11 2024

Introduction

Welcome to British Grocery ("we" or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our website located at british.grocery.uk (the "Site") and our related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and disclose information about you when you use our Services, and your choices regarding that information.

Information We Collect

We collect information about you when you use our Services, including when you browse the Site, make purchases, and communicate with us. The types of information we collect may include:

1 Personal Information: This may include your name, email address, postal address, phone number, payment information (such as credit card details), and other information you provide to us.

2 Transaction Information: We collect information about your purchases, including what you bought, when you bought it, and where it was shipped.

3 Device Information: We automatically collect certain information about the device you use to access our Services, such as your IP address, browser type, operating system, and other technical information.

4 Usage Information: We collect information about how you interact with our Services, such as the pages you visit, the products you view, and the actions you take.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services;
• Process and fulfill your orders;
• Communicate with you about your orders and provide customer support;
• Personalize your experience and tailor content and recommendations;
• Detect, prevent, and investigate fraud and other illegal activities;
• Comply with legal obligations; and
• For any other purpose with your consent.

Information Sharing

We may share your information with third parties in the following circumstances:

• With service providers who help us operate our Services;
• With service providers who help us operate our Services;
• With third parties for marketing and advertising purposes, where permitted by law;
• In connection with a merger, acquisition, or other corporate transaction; and
• With your consent or as otherwise required or permitted by law.

Your Choices

You may have certain rights and choices regarding the information we collect about you. For example, you can:

• Update or correct your personal information;
• Opt out of receiving marketing communications;;
• Request access to the information we hold about you; and
• Request that we delete your information, subject to certain limitations.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on the Site and updating the "Effective Date" at the top of the policy.